Privacy Policy

1. INTRODUCTION

PRIMA AVENTURA LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery management service ("Service").

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Business information (company name, address)
• Account credentials (username, encrypted passwords)
• Payment information (processed by third-party payment processors)
• Delivery addresses and customer information you enter

2.2 Technical Information

We automatically collect certain technical information:

• IP addresses and device identifiers
• Browser type and version
• Operating system and device information
• Usage data and service interaction logs
• Cookies and similar tracking technologies

2.3 Inquiries Through Our Website

When you submit the contact form on our website, we collect the name, company, email address, optional phone number, fleet size, plan interest and message you provide. We use this information only to respond to your inquiry and discuss our Service with you. It is delivered to us by email through our email service provider and is not added to any marketing list.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and maintain the Service
• Process delivery management operations
• Communicate with you about the Service
• Improve and optimize our Service
• Comply with legal obligations
• Protect against fraud and security threats

4. INFORMATION SHARING AND DISCLOSURE

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

4.2 Limited Sharing

We may share your information only in these limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., hosting, payment processing)
• Legal Requirements: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure hosting infrastructure

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. DATA RETENTION

We retain your information only as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

7. YOUR RIGHTS AND CHOICES

7.1 Account Information

You may access, update, or delete your account information through the Service interface.

7.2 Communication Preferences

You may opt out of non-essential communications by contacting us or using unsubscribe links.

7.3 Cookies

You may disable cookies through your browser settings, though this may affect Service functionality.

8. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act:

• Right to know what personal information we collect and how we use it
• Right to delete personal information we have collected
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

9. CHILDREN'S PRIVACY

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

10. INTERNATIONAL DATA TRANSFERS

Our Service is based in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. By using our Service, you consent to this transfer.

11. THIRD-PARTY SERVICES

Our Service may integrate with third-party services (e.g., Google Maps, payment processors, SMS providers). These third parties have their own privacy policies, and we are not responsible for their privacy practices.

12. LIMITATION OF LIABILITY FOR PRIVACY MATTERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMA AVENTURA LLC'S LIABILITY FOR ANY PRIVACY-RELATED CLAIMS SHALL BE LIMITED TO ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE LAST SIX MONTHS, WHICHEVER IS LESS. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRIVACY MATTERS.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (if you have provided an email address)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

15. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States and the state in which PRIMA AVENTURA LLC is incorporated, without regard to conflict of law principles.